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Remote Technical Support and Help Desk Services

Providing a robust remote technical support and help desk services for Small and Medium Size business is a sensible solution to extend I.T. Budgets. After all companies like Microsoft - Cisco - HP - Dell - IBM all offer similar services to support their products.

Remote Support Service

Our Remote Support and Help Desk Services can also be expanded to include extensive Managed Network Services which include;

  1. Server and Workstation Monitoring to ensure Max Uptime and pinpoint hardware issues before they happen
  2. Management of Windows Updates and Software Updates
  3. Management of Backups
  4. Management of computer systems, updating printer drivers, adding login scripts
  5. Management of Network Security - perform routine security scans of known ports and other security issues.

With a wide range of service level agreements Elite Network Solutions makes it easy to enjoy affordable technical support - help desk services - managed network services.